EastGroup Properties

Property Manager – Phoenix, AZ

Job Description

EastGroup Properties is looking for an experienced Property Manager to manage the day-to-day operations of our industrial real estate properties. The successful candidate will have responsibility over the following areas: tenant relations, property inspections, budgeting, financial reporting, service contract administration, establishing and interpreting operational policies, and ensuring compliance with company policy and objectives.

Summary of Job Duties

Tenant Relations

  • Establish a positive relationship with new and prospective tenants by providing strong customer service.
  • Conduct quarterly tenant visits and facilitate annual tenant surveys, reviewing survey results to implement changes (or provide explanations as appropriate) to address any issues and maintain a positive relationship with each tenant.
  • Maintain master tenant contact list for contact names, phone numbers, emails and emergency contact listings.
  • Coordinate tenant appreciation events.

Property Management

  • Visit properties on regular basis and perform monthly detailed inspections, writing up concerns/deficiencies and coordinating corrective action with appropriate vendors.
  • Assist Asset Manager as needed, keeping them advised as to the general status of the properties, tenants and required action items.
  • Maintain building record keeping (fire alarm/sprinkler inspection reports, backflow inspections, etc.) and other administrative duties.
  • Respond to tenant service requests in timely manner, verifying maintenance or repair request responsibilities per Lease document and communicating next steps with tenant and/or dispatching vendors. Follow up with tenants at conclusion of required work.
  • Provide team support for the property management and administrative staff.
  • Provide oversight and manage day to day office activities.

Vendor Selection, Project Management and Contract Administration

  • Conduct competitive and ethical bidding procedures for building services (cleaning, sweeping, landscaping, roof, fire sprinklers, alarms, etc.) to ensure quality and competitive pricing.
  • Set up new vendors and service contracts including W9 and insurance compliance throughout term of each service contract.
  • Oversee scheduling and completion of contract work.
  • Assist Construction Manager on an as-needed basis.
  • Ensure compliance with local and national governmental laws and regulations.
  • Develop beneficial relationships with service partners.
  • Conduct regular site meetings in the field to inspect work and review options to resolve open issues effectively.

Accounting & Reporting

  • Assist Asset Manager with annual budgets and quarterly reprojections for expenses and capital for the portfolio. Oversight of operating expense estimates and reconciliations. Assistance with annual reconciliations and collections.
  • Perform and/or oversee monthly management report preparation, including variance reports, construction management fees, general ledger detail review, accounts receivable, etc.
  • Manage and approve invoice and purchase order workflow in PayScan in a timely manner.
  • Review aged delinquency reports and rent collections on monthly basis to determine applicable late fees and/or default notices to be sent to tenants
  • Monthly review of Rent Rolls with leasing staff for lease renewals/new leases/vacancy status.


  • Coordinate tenant move-ins or move-outs and document conditions for lease files and close-outs.
  • Ensure all available spaces are marketable, clean and ready for leasing tours.
  • Assist Asset Manager with lease renewals and new leases as required.

Acquisitions, Development and Special Projects

  • Assist with the due diligence process for potential acquisition of land and/or building(s).
  • Assist Asset Manager with tracking due diligence items and coordinating transfer of information with Seller.
  • Assist Asset Manager with building inspections and report any concerns to acquisition team.
  • Review financial data, property taxes, current insurance, tenant estoppels and any other pertinent data.
  • Obtain competitive bids for installation or recurring services as required.
  • Assist development or acquisition team with coordination of access, utilities, new services, building inspections or any other project as assigned.


Education & Experience

  • Bachelor’s degree in business, real estate, economics, or related field or at least 5 years of experience working in a commercial or industrial real estate position.
  • Preferred 5+ years’ experience in commercial/industrial property management


Knowledge, Skills & Abilities

  • Solid understanding of financial terms and principles, with ability to conduct basic financial analysis.
  • Excellent communication (both written and verbal) skills are required.
  • Demonstrates sound judgment, ability to analyze and solve problems involving multiple factors in various situations.
  • Strong inter-personal and customer service skills with the ability to maintain effective tenant relationships.
  • Strong organizational skills with attention to detail.
  • Proficient with all Microsoft applications and experience with property management software, preferably Yardi.
  • Ability to manage multiple projects simultaneously through effective time management and organizational skills.

Other Available Careers

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